rogoto is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform.
Last Updated: 1 January 2026 | Effective Date: 1 January 2026
This Privacy Policy applies to all personal data collected, processed, and stored by rogoto in connection with your use of our online betting platform, including the rogoto website, mobile-optimized site, and any associated services or communications.
By creating a rogoto account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, you must not use the rogoto platform.
This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern the overall use of the rogoto platform. In the event of a conflict between this Privacy Policy and the Terms and Conditions, the Terms and Conditions shall prevail.
For the purposes of applicable data protection laws, the data controller responsible for your personal information is the rogoto operating entity. Questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data should be directed to our Data Protection Officer at:
We will respond to all legitimate privacy inquiries within 30 days of receipt, or within the timeframe required by applicable law, whichever is shorter.
rogoto collects and processes several categories of personal data necessary to provide, operate, and improve our services. The types of personal data we collect include:
rogoto collects personal data through multiple channels and methods:
Most of the personal data we hold is provided directly by you when you:
When you access the rogoto platform, certain data is collected automatically through:
rogoto may receive personal data from third-party sources including:
rogoto processes your personal data for the following purposes:
rogoto processes your personal data based on the following legal grounds, as applicable under data protection laws:
Processing is necessary to perform our contract with you (the Terms and Conditions) and to provide the services you request. This includes account creation, payment processing, game delivery, and customer support.
Processing is required to comply with legal obligations, including KYC/AML verification, age verification, tax reporting, and responses to lawful government requests.
Processing is necessary for rogoto's legitimate business interests, including fraud prevention, security, risk management, product improvement, and enforcement of our Terms. We balance these interests against your rights and will not process data in ways that are intrusive or unexpected.
For marketing communications and certain optional data processing activities (e.g., personalized advertising), we rely on your explicit consent. You can withdraw consent at any time through your account settings or by contacting support.
rogoto does not sell your personal data to third parties. However, we may share your data with the following categories of recipients in order to operate our platform and comply with legal obligations:
We engage third-party service providers to perform functions on our behalf, including:
All service providers are contractually bound to process your data only as instructed by rogoto, maintain strict confidentiality, and implement appropriate security measures.
When you play live casino games, slots, or other third-party content, your game play data (username, bet amounts, game outcomes) is shared with the game studio (e.g., Evolution Gaming, Pragmatic Play, PG Soft) to deliver the gaming experience and settle wagers.
rogoto may disclose personal data to government authorities, regulators, or law enforcement agencies when required by law, court order, or lawful request. This includes tax authorities, gaming regulators, and anti-money-laundering authorities.
In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
We may share your data with other third parties if you provide explicit consent for a specific purpose (e.g., participating in a co-branded promotion with a partner).
rogoto retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
| Data Type | Retention Period |
|---|---|
| Account registration data | Duration of account relationship + 7 years after account closure |
| KYC verification documents | 7 years after account closure (AML regulatory requirement) |
| Transaction and financial records | 7 years after transaction date (tax and audit requirements) |
| Betting and game play history | 7 years after account closure (dispute resolution and regulatory compliance) |
| Marketing consent and communications | Until consent is withdrawn + 2 years for record-keeping |
| Customer support records | 3 years after last interaction |
| Technical logs (IP, device data) | 12 months unless needed for ongoing investigation |
Your personal data is stored on secure servers located in jurisdictions with robust data protection frameworks. rogoto employs industry-standard encryption, access controls, and backup procedures to protect stored data. For details on international data transfers, see Section 12.
You may request deletion of your personal data by contacting our Data Protection Officer at [email protected]. However, we may be legally required to retain certain data (e.g., transaction records, KYC documents) even after a deletion request. We will inform you of any such limitations.
rogoto takes the security of your personal data seriously. We implement a comprehensive set of technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
While rogoto employs robust security measures, you also play a critical role in protecting your account:
In the unlikely event of a data breach that poses a risk to your rights and freedoms, rogoto will notify you and relevant regulatory authorities in accordance with applicable law, typically within 72 hours of becoming aware of the breach.
Depending on your jurisdiction, you may have the following rights regarding your personal data. rogoto respects these rights and provides mechanisms for you to exercise them.
You have the right to request a copy of the personal data rogoto holds about you. You can access most of your account data directly through your rogoto account dashboard. For a comprehensive data export, contact [email protected].
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update your email, phone number, and address directly in your account settings. For KYC document updates, contact customer support.
You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent for processing. Note that legal retention obligations (e.g., AML, tax) may prevent immediate deletion of certain records.
You may request that rogoto temporarily restrict processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format (e.g., CSV, JSON) and to transmit that data to another service provider where technically feasible.
You may object to processing of your personal data based on legitimate interests, including for direct marketing purposes. You can opt out of marketing communications at any time via the unsubscribe link in emails or through your account settings.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
If you believe rogoto has violated your privacy rights, you have the right to lodge a complaint with your local data protection authority or supervisory body.
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Subject Request". Include your full name, registered email address, and a clear description of your request. We will respond within 30 days and may request additional verification to confirm your identity.
rogoto uses cookies and similar tracking technologies to enhance your experience, maintain session state, analyze usage patterns, and deliver personalized content.
Cookies are small text files stored on your device by your web browser when you visit a website. Cookies allow the website to recognize your device on subsequent visits and remember your preferences.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling strictly necessary cookies may prevent certain features of the rogoto platform from functioning properly.
For more information on managing cookies, visit your browser's help documentation:
rogoto operates as an international platform and may transfer your personal data to servers and service providers located outside Indonesia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
International data transfers are conducted using one or more of the following legal mechanisms:
Your personal data may be processed and stored on servers located in jurisdictions that have been assessed for data protection adequacy. rogoto continuously evaluates the security and legal frameworks of data storage locations to ensure compliance with international data protection standards.
The rogoto platform is intended exclusively for adults aged 21 years or older. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child has provided personal information to rogoto should contact us immediately at [email protected].
rogoto employs age verification measures including KYC document checks and third-party age verification services to prevent underage access to the platform.
rogoto reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated to users via:
The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically. Your continued use of the rogoto platform after the effective date of any changes constitutes acceptance of the updated policy.
The current version of this Privacy Policy is always available at https://rogoto.cam/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact rogoto's Data Protection Officer:
We will respond to all legitimate privacy inquiries within 30 days of receipt. If your request is complex or requires extensive research, we may extend the response period by an additional 30 days and will inform you of the extension and the reasons for it.
For general customer support inquiries (account access, deposits, withdrawals, game questions), please use our 24/7 live chat feature or email [email protected].
rogoto is committed to transparency in how we collect, use, and protect your personal data. We do not sell your information to third parties for marketing purposes. All data processing is conducted in accordance with applicable data protection laws and industry best practices. If you have questions or wish to exercise your privacy rights, contact our Data Protection Officer at [email protected].
rogoto's approach to data protection is guided by these core principles.
We clearly explain what data we collect, why we collect it, and how we use it. No hidden data practices.
256-bit encryption, multi-factor authentication, and regular security audits protect your data 24/7.
You decide how we use your data. Access, correct, delete, or export your data at any time.
We never sell your personal information to third parties. Your data stays with rogoto.
We only keep your data as long as legally required or necessary to provide services.
Full compliance with international data protection regulations and gaming industry standards.
Dedicated Data Protection Officer responds to all privacy inquiries within 30 days.
If you have questions about how rogoto protects your privacy, review our FAQ, read our Terms & Conditions, or explore our Responsible Gaming commitment.
Privacy inquiries: [email protected] | General support: [email protected]